Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can't utilize saved passwords

  • 4 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от Gary Olson

more options

I have saved credit cards in FireFox. When I try to use them, I get a password request for Firefox. Didn't know I had one. When I login to Firefox, I do so through Google. I tried that PW and was told it is incorrect. There is no provision for "Forgot Password" and I see know "Change Password" option in settings. I don't know how to proceed from here.

I have saved credit cards in FireFox. When I try to use them, I get a password request for Firefox. Didn't know I had one. When I login to Firefox, I do so through Google. I tried that PW and was told it is incorrect. There is no provision for "Forgot Password" and I see know "Change Password" option in settings. I don't know how to proceed from here.

Всички отговори (4)

more options

Can you attach a screenshot?

Isn't that a dialog to enter the Windows PIN/Hello ?

You can temporarily set the Primary Password and use that password instead of OS Authentication if you can't get this to work via OS Authentication.

more options

Here is the screenshot. I have also tried my Windows PW and it just ignores it.

more options

That is about entering the password for the Microsoft account and not about a Firefox password. Did you try to click More choices?

Does Firefox show the dialog to enter the Primary Password is you set this password like I suggested above ?

more options

Still can't get it to work. At this point, I'm just going to manually enter the CC info. Thanks for looking into this.