Hi

Has your device had the upgrade to One UI 6?

Yes. One ui 6 has been installed

In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about what might be happening.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Hi Paul. Thanks for trying to help me here. When I enter about:crashes I get the exception as shown in the attachment and copied here. 4b019291-aa4a-46fe-80b5-c7e0225c2582 kotlin.UninitializedPropertyAccessException: lateinit property sortingStrategyMenu has not been initialized

kotlin.UninitializedPropertyAccessException: lateinit property sortingStrategyMenu has not been initialized at org.mozilla.fenix.settings.logins.fragment.SavedLoginsFragment$onViewCreated$1.invoke(SavedLoginsFragment.kt:142) at mozilla.components.lib.state.ext.FragmentKt$consumeFrom$1.invokeSuspend(Fragment.kt:104) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107) at android.os.Handler.handleCallback(Handler.java:942) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:226) at android.os.Looper.loop(Looper.java:313) at android.app.ActivityThread.main(ActivityThread.java:8741) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067) Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@f05facd, Dispatchers.Main]

Hi

Please can you copy and paste into a reply to this thread the address of the webpage that opens when you view that report.