Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

account password in thunderbird

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от hunterbr

hunterbr
hunterbr
more options

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again.

What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again. What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

Всички отговори (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

If you have an anti virus product it might be the problem here.

hunterbr
hunterbr Задаващият въпроса
more options

Thanks Matt I have turned my anti-virus (Avast) off, restarted but the usernames which require passwords do not show up in "Saved Passwords". However, some emails for the usernames did download for these usernames but I still get the boxws asking me to enter a new password.