Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Video Playback Errors

  • 2 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от Tish

more options

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, reset my internet router countless times, cleared cache/cookies, flushed DNS, updated firefox, updated my video drivers, updated windows, disabled extensions (including adblock), opened Firefox in safemode, and reset hardware acceleration. This is not an issue on chrome or edge. Some of the error messages include: Netflix F7351, Paramount Plus 5000, and error code 102630. Youtube mostly doesn't work on livestreams, and says that my browser isn't compatible.

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, reset my internet router countless times, cleared cache/cookies, flushed DNS, updated firefox, updated my video drivers, updated windows, disabled extensions (including adblock), opened Firefox in safemode, and reset hardware acceleration. This is not an issue on chrome or edge. Some of the error messages include: Netflix F7351, Paramount Plus 5000, and error code 102630. Youtube mostly doesn't work on livestreams, and says that my browser isn't compatible.
Прикачени екранни снимки

Всички отговори (2)

more options

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

Полезно?

more options

Huh, the new profile worked! Thank you. But, how do I know what file caused the corruption so I don't copy it over?

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.