Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox has been crashing every 5-10 mins

  • 6 отговора
  • 0 имат този проблем
  • Последен отговор от cor-el

more options

Hi,

my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:

bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Hi, my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight: bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Избрано решение

Laptop, desktop, or DIY? If not DIY, what make and model? Where did you get Firefox from? You may need to reinstall Firefox. I assume you have bookmarks and passwords. If not, just reinstall. If you do have data, I would download Firefox, install in a different directory Ex. C:\Program Files\New_Mozilla Firefox. Then you should be able to import the data from the old Firefox.

Прочетете този отговор в контекста 👍 0

Всички отговори (6)

more options

Windows home or pro? What security software are you running?

Полезно?

more options

Windows home. I don’t have any security software that I installed, just using windows security.

Полезно?

more options

What add-ons do you have installed?

Полезно?

more options

Избрано решение

Laptop, desktop, or DIY? If not DIY, what make and model? Where did you get Firefox from? You may need to reinstall Firefox. I assume you have bookmarks and passwords. If not, just reinstall. If you do have data, I would download Firefox, install in a different directory Ex. C:\Program Files\New_Mozilla Firefox. Then you should be able to import the data from the old Firefox.

Променено на от jonzn4SUSE

Полезно?

more options

It’s my desktop. But yes I reinstalled Firefox and so far today, it hasn’t crashed. Fingercrossed.

Полезно?

more options

I notice that those crashes look like tab crashes (SubmittedFrom : CrashedTab). Did you get them on specific webpages?

Maybe try to disable Firefox Accessibility Service.

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.