Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Crashing on start up

  • 1 отговор
  • 1 има този проблем
  • Последен отговор от Iris_d_Automne

Philip
Philip
more options

On 02-Nov-24 my Thunderbird installation on a windows 10 PC and a separate installation on a windows 11 laptop both crash on start up with no ability to start in safe mode etc and therefore no way of diagnosing. As a temporary measure on my PC I have put all the T-bird files in a safe place deleted the application and re-installed a fresh application with a new profile and the added back some of my email accounts.

It is not ideal because all my preferences, tags etc have all gone and some of the new defaults settings on the fresh installation are not good. I would like to be able to go back to my old profile with a version of T-bird that works.

Does anyone know what was going on on 02-Nov-24 that would have caused this? How can I re-instate my old profile?

On 02-Nov-24 my Thunderbird installation on a windows 10 PC and a separate installation on a windows 11 laptop both crash on start up with no ability to start in safe mode etc and therefore no way of diagnosing. As a temporary measure on my PC I have put all the T-bird files in a safe place deleted the application and re-installed a fresh application with a new profile and the added back some of my email accounts. It is not ideal because all my preferences, tags etc have all gone and some of the new defaults settings on the fresh installation are not good. I would like to be able to go back to my old profile with a version of T-bird that works. Does anyone know what was going on on 02-Nov-24 that would have caused this? How can I re-instate my old profile?

Всички отговори (1)

Iris_d_Automne
Iris_d_Automne
more options

Hi Philip,

I have exactly the same problem, and tried the same things as you... and it doesn't function either :'(

I am very curious about the solution !

From France

I

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.