Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

cant creat new folder

  • 5 отговора
  • 0 имат този проблем
  • Последен отговор от Mapenzi

peculiar problem, my wife's installation of Thunderbird seems to be corrupt somehow. she cannot make a new folder or subfolder, when you right click the option to create a new folder is not even there, the only way is file/new/folder but nothing happens...now that was weird enough but since this started we have both got new machines with a new installation of windows 11 and a new installation of thunderbird and yet the wife still has the same problem, we did import the profile from the old hard drive so could the problem have been imported with the profile.

I have changed a thousand settings from various help pages, I can program, build and repair PCs, and I run my own dedicated server so I am not a noob.

it seems that something somewhere is restricting the right-click menus and the facility to create folders and subfolders. HHHHEEEEEEEELLLLPPPP

peculiar problem, my wife's installation of Thunderbird seems to be corrupt somehow. she cannot make a new folder or subfolder, when you right click the option to create a new folder is not even there, the only way is file/new/folder but nothing happens...now that was weird enough but since this started we have both got new machines with a new installation of windows 11 and a new installation of thunderbird and yet the wife still has the same problem, we did import the profile from the old hard drive so could the problem have been imported with the profile. I have changed a thousand settings from various help pages, I can program, build and repair PCs, and I run my own dedicated server so I am not a noob. it seems that something somewhere is restricting the right-click menus and the facility to create folders and subfolders. HHHHEEEEEEEELLLLPPPP

Всички отговори (5)

Did you also try when runnung Thunderbird in "Troubleshoot Mode"? https://mzl.la/3AbU5jz

Полезно?

tried that didn't make any difference

Полезно?

Do you use an antivirus program?

Полезно?

no anti virus

Полезно?

Do a test in a new profile https://mzl.la/3Qqw8KS

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.