Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I cannot connect to Internet with Firefox

  • 2 отговора
  • 35 имат този проблем
  • 9 изгледи
  • Последен отговор от rpmanfredo

AnonymousUser
AnonymousUser
more options

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010.

Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk.

Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no]

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010. Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk. Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no] == URL of affected sites == http:// == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

Избрано решение

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

TXGuy
TXGuy
more options

Избрано решение

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

rpmanfredo
rpmanfredo
more options

I just Installed Firefox 3.6.12 for the Mac. This was a fresh install after I rebuilt my system. I downloaded Firefox and installed it. I then copied the support files from the version I had, and the first time I tried to run Firefox I received this error. I do not have any Norton software on my Mac or any other anti-virus software on my Mac. In fact, the only additional software I have installed is iWork 09, iLife 09, Open Office and Microsoft Office 2004 for the Mac. I am going to see if I can find the earlier release of Firefox to see if that will work. Any ideas will be greatly appreciated.