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after login to a specific website, firefox will not all me to logoff. IT of website says there is an apparent block since the login and logoff works fine when I use Internet Explorer. How can this situation be corrected?

  • 3 отговора
  • 2 имат този проблем
  • 4 изгледи
  • Последен отговор от cor-el

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When I log on to site listed below, the site comes up as usual. When I try to log off the site after reviewing the reports I want to see, no pop up comes up to let me log off. This does not happen when I go through Internet Explorer. In checking with the IT dept. of the site listed below, I was told this appears to be a problem with Firefox and would have to be addressed through Firefox. I use Firefox exclusively and having to go through Internet Explore is a real problem.

When I log on to site listed below, the site comes up as usual. When I try to log off the site after reviewing the reports I want to see, no pop up comes up to let me log off. This does not happen when I go through Internet Explorer. In checking with the IT dept. of the site listed below, I was told this appears to be a problem with Firefox and would have to be addressed through Firefox. I use Firefox exclusively and having to go through Internet Explore is a real problem.

Всички отговори (3)

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I see no response to my original question at this time. What do I do next to get a response?

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You have the latest version of Firefox, 3.6.10 which just came out today. Did you tell your IT Department the version of Firefox you are using? Maybe it's not compatible with the new version. You should check with them further.

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Do you need to click a button or link if you want to log off?

You may need to enable third-party cookies to make logging off work.
Tools > Options > Privacy > Cookies: [X] "Accept third-party cookies"

Usually it is sufficient to remove the cookies from a server to get you logged off.


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Update the Flash plugin to the latest version.