Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

FF Sync Captcha Field is Blank

  • 9 отговора
  • 71 имат този проблем
  • 9 изгледи
  • Последен отговор от kawika

more options

I cannot set up Firefox Sync. Every time I get to the captcha field, it appears blank and I can't get any farther. The blank captcha field only occurs in FF Sync. What do I do now?

I cannot set up Firefox Sync. Every time I get to the captcha field, it appears blank and I can't get any farther. The blank captcha field only occurs in FF Sync. What do I do now?

Всички отговори (9)

more options

Apparently 3 of us have this same problem. Does any one know of a fix for it? I'd like to FF Sync. It would really help me. I can't because of the blank captcha field when I attempt to set it up. Any ideas?

more options

Here's an example of the problem.

more options

Anyone else try the new Firefox Sync version 1.5?

I was hoping this would fix the problem with the captcha, but no. The new version also continues to verify I am not a robot by then showing me a blank captcha field.

I am still unable to complete the process and use FF sync. Can someone please devise an alternative means?

more options

You can try to disable all other extensions except Firefox Sync if you do not use Firefox 4.0 and if you use a custom theme then revert to the Default theme (Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Cor-el, good suggestion. I tried it just now but it made no difference.

I first disabled all the other add-ons except ff-sync and restarted Firefox. When I attempted to set up ff-sync, the captcha is still blank.

Thanks anyway.

more options

If it still happens with all extensions disabled then you should check your security software (firewall). Some can block small images like a CAPTCHA.

more options

i completely disabled my firewall and tried again - no result, i have the same problem

more options

Temporarily disabling the plugin RequestPolicy solved this for me

more options

i had the same issue! i just needed to upgrade to firefox4.0