Try with basic html on. Submit a bug report to mozilla

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Restarting in Safe Mode did not solve this problem. Neither did clearing history, cache, cookies, etc.

Problem seems unique to FF 3.6.12. 3.6.11 works fine on our other computers.

I'm also having this problem. It looks like a few people are...

• http://twitter.com/blacksnob/statuses/29097821793
• http://twitter.com/KwameRobert8/statuses/29053625101
• http://twitter.com/kelsos86/statuses/29022291333
• http://twitter.com/bretvh/statuses/29007913766
• http://twitter.com/Firefox_Queries/statuses/29006692412
• http://twitter.com/greenmumtotes/statuses/28999047642
• http://twitter.com/GenkimonoOhYea/statuses/28996656761
• http://twitter.com/sharkywoo/statuses/28960169983
• http://twitter.com/timtreacy/statuses/28894237703
• http://twitter.com/mefi_tweed/statuses/28890005437

I had this very problem today. I found the solution through another support request. The DOM storage "cookies" need to be enabled:

https://support.mozilla.com/en-US/questions/761734#answer-113822 http://www.sevenforums.com/tutorials/106540-dom-storage-cookies-enable-disable.html

Thanks, Keeper. That fixed the problem. Will6