Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I can't log onto my iGoogle page or gmail accounts in firefox 3.6.12. I've tried all their suggestions - cookies already enabled, clearing caches and adding to safe list. Tried for 2 days now. Any ideas?

  • 1 отговор
  • 13 имат този проблем
  • 9 изгледи
  • Последен отговор от cor-el

more options

Up until a few days ago, I've been using IE but wanted to switch to Firefox for my default browser. Since then, I can't log in to my Google accounts on Firefox. Its still working (from the same laptop) on IE, however.

Up until a few days ago, I've been using IE but wanted to switch to Firefox for my default browser. Since then, I can't log in to my Google accounts on Firefox. Its still working (from the same laptop) on IE, however.

Всички отговори (1)

more options

Can you log in to that site while in Private Browsing - Use Firefox without saving history ?

If that works then you may have a problem with the current cookies or the disk cache, both are not use while you are in PB mode.


  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.