Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Norton Toolbar 5.6 - Works on Laptop FF 4.0.1, but not Desktop FF 4.0.1

  • 1 отговор
  • 103 имат този проблем
  • 29 изгледи
  • Последен отговор от IM_Doc

MrNapa
MrNapa
more options

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions.

Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125.

HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29.

I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions. Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125. HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29. I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Всички отговори (1)

IM_Doc
IM_Doc
more options

I had the same problem. Solved by downloading latest update from Symantec and letting updater run. This does not require an uninstall of the current version but may require a reboot.

Links below for latest version updaters:

Norton 360

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20090225155411EN

Norton Internet Security

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20080904160721EN

Hope this is of use