Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I have suddenly lost all my bookmarks. This happened during an upgrade to Firefox 4 this morning.

  • 1 отговор
  • 7 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

Всички отговори (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.