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Certain websites won't register and I keep having to register then as a first time user

  • 10 отговора
  • 3 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

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Asks "is this a personal computer - register it" or a "public computer - don't register it". Even when I choose to register it, question comes back up next time I come to site.

Asks "is this a personal computer - register it" or a "public computer - don't register it". Even when I choose to register it, question comes back up next time I come to site.

Всички отговори (10)

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That type of saved "data" is usually saved in a cookie for each website. Are you clearing your cookies when you close Firefox? Or do you have a "security" or "cleaning" program installed that automatically deletes cookies?

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No, the box "clear cookies when you leave firefox" is unchecked and I am not aware of any program running on my pc that clears cookies. I don't have the problem with Avant or explorer. It happens with my secure sites with logins.

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Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

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That didn't work either. I entered several different sites and they still keep asking me if I want to register the site.

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Does it work during the current Firefox session?


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
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Permanent Private Browsing is unchecked and it happens during the same session. I logout of my bank site and then try and log back in, I get the same message asking me to register the site, which I say yes to.

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Did you create an allow exception for those sites?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

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Deleting the file took care of the problem. Thanks!!