Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Why is no report available when Adobe Flash crashes?

  • 1 отговор
  • 28 имат този проблем
  • 33 изгледи
  • Последен отговор от justanotherclue

smirnios
smirnios
more options

Firefox 6.0.1 (problem started with Firefox 5) Flash: 10.3.183.7 OSX Lion

The flash plugin crashes frequently; however, Firefox always says "No report available". How can I get crash information generated so that this bug can get fixed? It crashes while generating the thumbnail for videos while loading a page and a visit to http://www.youtube.com is enough to crash the plugin.

The support pages for troubleshooting flash crashes just say to update flash, update firefox, and send in crash reports. All software is up to date and I can't get crash reports.

Flash works fine in Chrome & Safari on the same machine. I've tried uninstalling & reinstalling Flash. I've tried disabling all plugins. I've tried disabling flash hardware acceleration. My CUDA driver is up to date too. I've tried 32-bit mode and 64-bit mode.

How do I get a crash report?

Firefox 6.0.1 (problem started with Firefox 5) Flash: 10.3.183.7 OSX Lion The flash plugin crashes frequently; however, Firefox always says "No report available". How can I get crash information generated so that this bug can get fixed? It crashes while generating the thumbnail for videos while loading a page and a visit to http://www.youtube.com is enough to crash the plugin. The support pages for troubleshooting flash crashes just say to update flash, update firefox, and send in crash reports. All software is up to date and I can't get crash reports. Flash works fine in Chrome & Safari on the same machine. I've tried uninstalling & reinstalling Flash. I've tried disabling all plugins. I've tried disabling flash hardware acceleration. My CUDA driver is up to date too. I've tried 32-bit mode and 64-bit mode. How do I get a crash report?

Променено на от smirnios

Всички отговори (1)

justanotherclue
justanotherclue
more options

I am also having this problem on my 32 bit Windows 7 machine except that it hangs rather than crashes, that is I can't get to any of the other tab or use the browser and there is not ability to report the failure. I would post a screen shot but if I go there I won't be able to come back and post this message :(