Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Sync setup never shows me the CAPTCHA

  • 1 отговор
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от Ibai

more options

I just installed Firefox 7 on Windows 7 Home Premium 64-bit; I'm trying to set up Sync so I can connect my mobile phone, but every time I get to the "please prove you're not a robot" page there are no words and no box for me to type in; the window is blank except for the "robot" prompt and the navigation buttons at the bottom. If I click "next" it says "incorrect words, please try again", but I still don't see the words or where to type them in. I disabled my NoScript and Ghostery add-ons to see if they were interfering, no difference. Anything else I can try?

I just installed Firefox 7 on Windows 7 Home Premium 64-bit; I'm trying to set up Sync so I can connect my mobile phone, but every time I get to the "please prove you're not a robot" page there are no words and no box for me to type in; the window is blank except for the "robot" prompt and the navigation buttons at the bottom. If I click "next" it says "incorrect words, please try again", but I still don't see the words or where to type them in. I disabled my NoScript and Ghostery add-ons to see if they were interfering, no difference. Anything else I can try?

Всички отговори (1)

more options

Hi Kataarra!

Try to start the browser in Diagnose Firefox issues using Troubleshoot Mode. Sometimes even if you disable the add-ons their side effects can be persistent.

Let me know if this helps.