Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes

  • 1 отговор
  • 8 имат този проблем
  • 1 изглед
  • Последен отговор от John99

more options

I am unable to open my firefox ... not even in safemode. When I click on Firefox I get a crash report screen ... I then hit submit report and another crash report screen pops up. I was forced to use internet explorer to troubleshoot.

I am unable to open my firefox ... not even in safemode. When I click on Firefox I get a crash report screen ... I then hit submit report and another crash report screen pops up. I was forced to use internet explorer to troubleshoot.

Избрано решение

The crash is/was a number 3 top crasher in Firefox 9, but hardly any crashes with that signature seem to appear in Firefox 10.0.2

I suggest you upgrade to the latest Release which currently is Firefox 10.0.2 and may be downloaded from

if the crashes contine then please read the article firefox crashes and follow the tips given. Please then pasteinto your next post a couple of crashIDsoobtained from Firefox 10.0.2 whilst used in safe mode


For reference
Report for your CrashID dc0fbbeb-ac6f-43e1-b3f7-55da12120301

  • Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
  • associated Bug 709860
Прочетете този отговор в контекста 👍 1

Всички отговори (1)

more options

Избрано решение

The crash is/was a number 3 top crasher in Firefox 9, but hardly any crashes with that signature seem to appear in Firefox 10.0.2

I suggest you upgrade to the latest Release which currently is Firefox 10.0.2 and may be downloaded from

if the crashes contine then please read the article firefox crashes and follow the tips given. Please then pasteinto your next post a couple of crashIDsoobtained from Firefox 10.0.2 whilst used in safe mode


For reference
Report for your CrashID dc0fbbeb-ac6f-43e1-b3f7-55da12120301

  • Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
  • associated Bug 709860