Can't start Firefox since installing to 12 (crash)
I updated to version 12 and since then can not start Firefox at all, it instantly crashes. I don't understand how I can get it to start in "safe-mode" when it doesn't star at all, so I can't get into options to disable plug-ins... could someone provide "for dummies" instructions?
Any tips on fixing this? On the crash report, it says the crash reason is EXCEPTION_ACCESS_VIOLATION_WRITE.
I updated to version 12 and since then can not start Firefox at all, it instantly crashes.
I don't understand how I can get it to start in "safe-mode" when it doesn't star at all, so I can't get into options to disable plug-ins... could someone provide "for dummies" instructions?
Any tips on fixing this?
On the crash report, it says the crash reason is EXCEPTION_ACCESS_VIOLATION_WRITE.
Всички отговори (1)
Looks like a problem with cookies.
Try to rename cookies.sqlite to cookies.sqlite.sav and delete a possible cookies.sqlite-journal in the Firefox Profile Folder in case that the file that stores the cookies is corrupted.
See http://kb.mozillazine.org/Cookies (Removing cookies)
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
See also: