Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I use the latest Firefox 13.0.1. I'm using Windows 7. After a day I updated my Adobe Flash Player, suddenly it crashed and showed a blue screen. Please help me.

  • 1 отговор
  • 16 имат този проблем
  • 3 изгледи
  • Последен отговор от dumdidadida

CameliaHassan
CameliaHassan
more options

My Firefox version is 13.0.1. I'm using Windows 7. Adobe Flash Player version is 11.3.300.265. A few minutes after opened the Firefox, suddenly it crashed and a blue screen showed up, it says there are unexpected error occured and forced my computer to be stopped. I need to restart the computer to see either it still show the blue screen or it just fine. After restarted, I use the Firefox once again, but this time, after about 30 minutes, it crashed again. The same blue screen showed up. As I expected, the new Adobe Flash Update crashes with the Firefox 13.0.1. Really need a solution here. Thank you.

My Firefox version is 13.0.1. I'm using Windows 7. Adobe Flash Player version is 11.3.300.265. A few minutes after opened the Firefox, suddenly it crashed and a blue screen showed up, it says there are unexpected error occured and forced my computer to be stopped. I need to restart the computer to see either it still show the blue screen or it just fine. After restarted, I use the Firefox once again, but this time, after about 30 minutes, it crashed again. The same blue screen showed up. As I expected, the new Adobe Flash Update crashes with the Firefox 13.0.1. Really need a solution here. Thank you.

Всички отговори (1)

dumdidadida
dumdidadida
more options

Hi,

Blue screens usually indicate Windows system level problems involving device drivers like graphics card drivers, hardware errors (RAM, hard drive) etc. Malware may also cause this. Searching for the displayed error code would usually provide helpful pointers. The Windows forum would also be helpful.