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Firefox 14.0.1 keeps asking for extra plugins

  • 1 отговор
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от dumdidadida

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Firefox 14.0.1 keeps asking for extra plugins in every page even the start page on blank, and no plugin or extension is found necessary when the message is clicked. So what should I do now?

Firefox 14.0.1 keeps asking for extra plugins in every page even the start page on blank, and no plugin or extension is found necessary when the message is clicked. So what should I do now?

Избрано решение

Hi,

Please try the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.

Managing profiles

Profiles Howto

If the problem persists, please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. You really help us to visualize the problem.

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Избрано решение

Hi,

Please try the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.

Managing profiles

Profiles Howto

If the problem persists, please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. You really help us to visualize the problem.