Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox opens, but then stops responding and I have to force quit it.

  • 6 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от FredMcD

more options

I NEED HELP!!!!!!!!! This is my finals week for grad school and I was working on some VERY VERY VERY VERY important assignments DUE TOMORROW!!!!!!!!!! I NEED HELP!!!!!!!!!!!!!!

I NEED HELP!!!!!!!!! This is my finals week for grad school and I was working on some VERY VERY VERY VERY important assignments DUE TOMORROW!!!!!!!!!! I NEED HELP!!!!!!!!!!!!!!

Всички отговори (6)

more options

I NEED TO TALK TO SOMEONE RIGHT NOW!!!!!!!!!!!!!!!!!!!!! WHERE IS THE CUSTOMER SUPPORT HOTLINE!?!?!?!!! I NEED TO RETRIEVE MY LOST ASSIGNMENTS RIGHT deleted NOW!!!!!!!!!!!!!

Променено на от the-edmeister

more options

Deleted by a moderator due to language. See the Rules & Guidelines .

Променено на от the-edmeister

more options

WHERE IS EVERYONE TO HELP ME!?!?!?!?!?!?

more options

There are people here.

Try starting Firefox in its Safe Mode.

With Firefox closed, hold down the Shift key when starting Firefox.

With Firefox running, use: Help > Restart with Add-ons Disabled

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Any difference?

more options

I don't know how to start firefox in safe mode.

more options

We do not live on this site, so any answer could take minutes or hours.

There can be several reasons that Firefox is not working. Try these;

Hold down the Shift key (On Mac the Options key) while starting Firefox to Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration. Then restart.

==============================================

Open your firewall program. First check the settings. Make sure that the program is set to tell you if a new program wants access to the web. Then go to the list of programs the firewall has. Make sure that all the programs you want to access the web are set to ALLOW. If it is set to AUTO, the firewall may not allow access.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)

  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.