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12.0 "upgrade" made my Outlook messages disappear

  • 1 reply
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  • Last reply by patrickmc

footer633
footer633
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When the 12.0 upgrade installed itself the outlook email content on my home page disappeared. I can access the email from Outlook, but I can't see the messages on the homepage, just the dates.

When the 12.0 upgrade installed itself the outlook email content on my home page disappeared. I can access the email from Outlook, but I can't see the messages on the homepage, just the dates.

All Replies (1)

patrickmc
patrickmc
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Hello footer633,

Thank you for contacting Mozilla Support. What was it that upgraded to version 12? We just recently updated Firefox to version 29 and that could be what is causing this issue. Can you restart Firefox into safemode and see if the issue with Outlook still continues?

Diagnose Firefox issues using Troubleshoot Mode

Please let us know if this solves your issue.

Cheers, Patrick