At mid-continent library and SABR websites, Proquest pages downoad but they are displaying-only a blank screen displays?
The Pro-Quest and Sporting News pages load into viewing area but do no display...all that is visible is gray, blank page. This issue does not happen when using Safari or IE11.
Chosen solution
Adobe reader was not set as the default reader so problem was resolved when adjustment was made but forum comments were also very relevant and helpful in exploring solutions for this issue!
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You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Chosen Solution
Adobe reader was not set as the default reader so problem was resolved when adjustment was made but forum comments were also very relevant and helpful in exploring solutions for this issue!