This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

safemode errors

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

peggers19
peggers19
more options

i have had firefox as my browser for 2 days now I get a safemode or reset firefox that keeps getting me confused each time I open my browser a pop up says : start in safe mode or reset firefox?

i have had firefox as my browser for 2 days now I get a safemode or reset firefox that keeps getting me confused each time I open my browser a pop up says : start in safe mode or reset firefox?

Chosen solution

If you use a keyboard shortcut to start Firefox that only has the Shift key as a moderator key then use a different key sequence.

See also:

Read this answer in context 👍 0

All Replies (3)

user633449
user633449
more options

Do the steps at Firefox is stuck in Troubleshoot Mode help?

FredMcD
FredMcD
more options

If you were holding down the shift key while Firefox is starting, that puts FF in safe mode.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

If you use a keyboard shortcut to start Firefox that only has the Shift key as a moderator key then use a different key sequence.

See also: