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You forcibly updated me to your newest version, and it stops responding every 5-10 minutes. Firefox used to never do this.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

jeffinthecity
jeffinthecity
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You updated me to FF 28 back in April, and that version hung and hung and hung like never before - every 5-10 minutes at times! I rolled back to a prior version, and Firefox was finally usable again. You forcibly updated me to FF 30 this week, and guess what? Firefox is back to being unstable and unusable. Why are you forcing updates on me to browser versions that are more unreliable than their predecessors? And why are your newer versions pausing and hanging so often?

You updated me to FF 28 back in April, and that version hung and hung and hung like never before - every 5-10 minutes at times! I rolled back to a prior version, and Firefox was finally usable again. You forcibly updated me to FF 30 this week, and guess what? Firefox is back to being unstable and unusable. Why are you forcing updates on me to browser versions that are more unreliable than their predecessors? And why are your newer versions pausing and hanging so often?

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Older versions are not secure, so you'd better research what the problem is. It's something on your system, not a general problem.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.