This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have created a Mail List (25 adds) and it works fine, when I open Thunderbird later the list is gone and I have to create a new one. How do I save lists?

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by christ1

snootym
snootym
more options

I have been trying to work out how to use email address lists in the past few months.

I recently managed to import all my contacts from Windows Mail on the old PC. They are now in "Address Book", there were a few in "Personal Address Book" but most were in collected Addresses.

When I went into collected addresses and clicked New List it allowed me to create a list of the 25 or so emails required. Then I could send out the email.

The next day I opened Thunderbird to send another email to the same list and it had disappeared.

I have since surmised that you cannot save a list created from Collected addresses in your Personal Address book unless the addresses in the list are in your Personal Address Book.

I will try again now I have completed the import and see if that helps.

Any other ideas would be most welcome.

I have been trying to work out how to use email address lists in the past few months. I recently managed to import all my contacts from Windows Mail on the old PC. They are now in "Address Book", there were a few in "Personal Address Book" but most were in collected Addresses. When I went into collected addresses and clicked New List it allowed me to create a list of the 25 or so emails required. Then I could send out the email. The next day I opened Thunderbird to send another email to the same list and it had disappeared. I have since surmised that you cannot save a list created from Collected addresses in your Personal Address book unless the addresses in the list are in your Personal Address Book. I will try again now I have completed the import and see if that helps. Any other ideas would be most welcome.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You really should keep your contacts in your Personal Address Book. You can drag and drop contacts between address books.

When sending a message, and the recipient isn't in your address book yet, Thunderbird automatically adds the recipients email address to Collected Addresses. You can turn that off though.

To create a mailing list: http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Create_Mailing_List