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I installed silverlight and I still cant view netflix, why?

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  • Last reply by guigs

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Iwent to netflix and installed silverlight as instructed....re started my computer and it keeps telling me I have to install silverlight and wont play

Iwent to netflix and installed silverlight as instructed....re started my computer and it keeps telling me I have to install silverlight and wont play

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Hi lrokk, Thank you for your question. After installing an extension, sometimes Firefox has to be restarted to see the change. I have noticed in your troubleshooting information that Silverlight is not listed. If you install and restart, is it listed in the extensions section of [about:addons] page?

Try the test page:

I tested this in a new profile, when I restarted the page still asked me as well. It comes up in about:addons in the plug in section as disabled. Enable it to "Activate" and that should do it.

Modified by guigs