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I am unable to print.

  • 3 replies
  • 5 have this problem
  • 4 views
  • Last reply by goldensword

roboken
roboken
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I can not print anything while in Firefox. I can print in Internet Explorer and Google Chrome. i can print documents and images that are on my computer. When I try to print in Firefox NOTHING happens.

I can not print anything while in Firefox. I can print in Internet Explorer and Google Chrome. i can print documents and images that are on my computer. When I try to print in Firefox NOTHING happens.

All Replies (3)

Tony98
Tony98
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What are you trying to print? How do you normally access the Print option?

roboken
roboken Question owner
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Anything. If I try to print anything from emails, websites it doesn't work. I use either the print button on the page if there is one or I use the File-Print option. I've even tried Ctrl-P. Nothing works. All other browsers work fine - IE, Chrome,safari.

goldensword
goldensword
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I had this problem the other day and this worked for me.

As a first step, reset the selected printer in your Firefox preferences: 

   Type 'about:config' in the Location Bar and press Enter. A list of preferences will appear.
   Find the preference print_printer (Note: this preference is missing in Firefox profiles where you've never used the printer.)
   Right-click (context-click) that preference and select Reset. (Some users may need to reset all the printer_ preferences for a particular printer, if resetting this one master preference doesn't solve the problem.)
   Restart Firefox and see if the problem is resolved.