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Crash ID: bp-3c2452f3-4e73-4391-9042-49e3f2140708

Rustus
Rustus
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AdapterDeviceID: 0x9616 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0 AvailablePageFile: 6290350080 AvailablePhysicalMemory: 2385350656 AvailableVirtualMemory: 3804758016 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 45678592 BreakpadReserveSize: 37748736 BuildID: 20140605174243 CrashTime: 1404796777 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 Crash ID: bp-3c2452f3-4e73-4391-9042-49e3f2140708 InstallTime: 1404792135 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9616, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.56.1.16 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 461 StartupTime: 1404796319 SystemMemoryUsePercentage: 40 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8049577984 TotalPhysicalMemory: 4025733120 TotalVirtualMemory: 4294836224 URL: https://e.mail.ru/messages/inbox/?back=1 Vendor: Mozilla Version: 30.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
Поставщик услуг RSVP TCPv6 : 2 : 1 :  
Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Поставщик услуг RSVP UDPv6 : 2 : 2 :  
Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: ru

AdapterDeviceID: 0x9616 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0 AvailablePageFile: 6290350080 AvailablePhysicalMemory: 2385350656 AvailableVirtualMemory: 3804758016 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 45678592 BreakpadReserveSize: 37748736 BuildID: 20140605174243 CrashTime: 1404796777 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 Crash ID: bp-3c2452f3-4e73-4391-9042-49e3f2140708 InstallTime: 1404792135 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9616, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.56.1.16 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 461 StartupTime: 1404796319 SystemMemoryUsePercentage: 40 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8049577984 TotalPhysicalMemory: 4025733120 TotalVirtualMemory: 4294836224 URL: https://e.mail.ru/messages/inbox/?back=1 Vendor: Mozilla Version: 30.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll Поставщик услуг RSVP TCPv6 : 2 : 1 : Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll Поставщик услуг RSVP UDPv6 : 2 : 2 : Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll useragent_locale: ru

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you try starting Firefox in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

If Firefox is not running, hold down the Shift key when starting Firefox.

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?