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Firefox continues to crash for no rhyme/reason--AT LEAST 10+ times a day.

WhereIsMyMindAt
WhereIsMyMindAt
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I have followed all instructions found about "fixing crashes" with Firefox

______________________________________ Firefox crashes - Troubleshoot, prevent and get help fixing crashes https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_update-your-software ______________________________________

Firefox continues to crash for no rhyme/reason--AT LEAST 10+ times a day. ____________________________________ PLEASE PLEASE PLEASE do not suggest "the Nuclear Option" (Reset FF)--have tried this multiple times. No avail. ____________________________________

There seems to be no rhyme/reason as to the "Timing" I have all plugins turned off *EXCEPT* Foxit (PDF Reader)

I have uninstalled Flash (since I won't use any site that does not already natively support HTML5)

I have no "esoteric" Extensions installed (nothing fringe)---most of those I have installed are "Recommended" or "Featured"

_______________________________________________ "Crashing Treads" (almost includes always) (xul.dll) appears quite often. (mozjs.dll) appears quite often. _______________________________________________ Anyone think a Regsvr32 will help? (mozjs.dll)/(xul.dll)

I really want to know *WHY* to avoid this once I rebuild my PC (other reasons_--"spring cleaning")

There is no Malwre, Virus,etc. (Promise I've done everything up to 501. (Advanced techie I suppose) Mywarebytes clean scan. HiJackThis clean scan.

Even creating "NEW" profiles. Nothing. _____________________________

Only reason I'm not using the Firefox Compatability reporter..I can't SEE what's collected.

Example Crashes last few hours:GOOD THING DOC GIVES ME XANEX---GEESH!!!! _______________________________________________

7/12/2014 11:37 PM<---- 7/12/2014 11:34 PM<----Crash Reason EXCEPTION_ACCESS_VIOLATION_READ (supposed to be fixed) 699347RESOLVED FIXED 7/12/2014 11:28 PM<----Crash Reason EXCEPTION_BREAKPOINT 7/12/2014 11:08 PM<----Crash Reason EXCEPTION_BREAKPOINT Crash Address =0xd7639 (crash thread)=mozjs.dll 7/12/2014 10:59 PM<----Crash Reason EXCEPTION_BREAKPOINT Crash Address =0xd7639c (crash thread)=mozjs.dll 7/12/2014 10:54 PM<---Thus 10:35-ish, stat down, crash again.(30-iah minute, sat back down 7/12/2014 10:02 PM <---OH, THIS TIME ANOMOLY FF Actually stayed up walking dog. (25-ish minutes)- Crash Reason EXCEPTION_BREAKPOINT Crash Address =Crash Address (crash thread)=0x3e141b mozalloc.dll

7/12/2014 9:21 PM<----Crash Reason EXCEPTION_BREAKPOINT (open Bug) 7/12/2014 9:18 PM<----969441 VERIFIED FIXED (not mines) 7/12/2014 9:07 PM<----814954 RESOLVED WONTFIX RESOLVED WONTFIX crash in JSC::Yarr::YarrGenerator<int>::opCompileParenthesesSubpattern 7/12/2014 8:52 PM<---- 7/12/2014 8:32 PM<---- 7/12/2014 7:54 PM<---- 7/12/2014 7:23 PM<---- 7/12/2014 7:19 PM<==-Crash Reason EXCEPTION_BREAKPOINT

________________________________

  • Laughing* as proof it's not PORN sites...have "Anti-Porn" installed. You know, respect the honey. (irony? alone it's an issue--together--a never mind  ;-)
I have followed all instructions found about "fixing crashes" with Firefox ______________________________________ Firefox crashes - Troubleshoot, prevent and get help fixing crashes https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_update-your-software ______________________________________ Firefox continues to crash for no rhyme/reason--AT LEAST 10+ times a day. ____________________________________ PLEASE PLEASE PLEASE do not suggest "the Nuclear Option" (Reset FF)--have tried this multiple times. No avail. ____________________________________ There seems to be no rhyme/reason as to the "Timing" I have all plugins turned off *EXCEPT* Foxit (PDF Reader) I have uninstalled Flash (since I won't use any site that does not already natively support HTML5) I have no "esoteric" Extensions installed (nothing fringe)---most of those I have installed are "Recommended" or "Featured" _______________________________________________ "Crashing Treads" (almost includes always) (xul.dll) appears quite often. (mozjs.dll) appears quite often. _______________________________________________ Anyone think a Regsvr32 will help? (mozjs.dll)/(xul.dll) I really want to know *WHY* to avoid this once I rebuild my PC (other reasons_--"spring cleaning") There is no Malwre, Virus,etc. (Promise I've done everything up to 501. (Advanced techie I suppose) Mywarebytes clean scan. HiJackThis clean scan. Even creating "NEW" profiles. Nothing. _____________________________ Only reason I'm not using the Firefox Compatability reporter..I can't SEE what's collected. Example Crashes last few hours:GOOD THING DOC GIVES ME XANEX---GEESH!!!! _______________________________________________ 7/12/2014 11:37 PM<---- 7/12/2014 11:34 PM<----Crash Reason EXCEPTION_ACCESS_VIOLATION_READ (supposed to be fixed) 699347RESOLVED FIXED 7/12/2014 11:28 PM<----Crash Reason EXCEPTION_BREAKPOINT 7/12/2014 11:08 PM<----Crash Reason EXCEPTION_BREAKPOINT Crash Address =0xd7639 (crash thread)=mozjs.dll 7/12/2014 10:59 PM<----Crash Reason EXCEPTION_BREAKPOINT Crash Address =0xd7639c (crash thread)=mozjs.dll 7/12/2014 10:54 PM<---Thus 10:35-ish, stat down, crash again.(30-iah minute, sat back down 7/12/2014 10:02 PM <---OH, THIS TIME ANOMOLY FF Actually stayed up walking dog. (25-ish minutes)- Crash Reason EXCEPTION_BREAKPOINT Crash Address =Crash Address (crash thread)=0x3e141b mozalloc.dll 7/12/2014 9:21 PM<----Crash Reason EXCEPTION_BREAKPOINT (open Bug) 7/12/2014 9:18 PM<----969441 VERIFIED FIXED (not mines) 7/12/2014 9:07 PM<----814954 RESOLVED WONTFIX RESOLVED WONTFIX crash in JSC::Yarr::YarrGenerator<int>::opCompileParenthesesSubpattern 7/12/2014 8:52 PM<---- 7/12/2014 8:32 PM<---- 7/12/2014 7:54 PM<---- 7/12/2014 7:23 PM<---- 7/12/2014 7:19 PM<==-Crash Reason EXCEPTION_BREAKPOINT ________________________________ *Laughing* as proof it's not PORN sites...have "Anti-Porn" installed. You know, respect the honey. (irony? alone it's an issue--together--a never mind ;-)

Modified by WhereIsMyMindAt

All Replies (2)

Moses
Moses
  • Moderator
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All the details you provided is from the crash report itself. Regular users won't be able to read it and will think it's gibberish but it means something to us :)

Also, all the EXCEPTION BREAKPOINTS you posted are bug reports filed for the crash report. Let's make this easier.

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
iamjayakumars
iamjayakumars
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Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).