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Why don't the photos show in a newsletter I received even when I view the newsletter online?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

segresham
segresham
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I created a newsletter for my organization with Vertical Response containing photos and the sample test of the newsletter was perfect. When I actually sent it out through VR to our mailing list, my own arrived with only the file name showing of each photo. No alert to allow remote content was offered by the program. The newsletter had an option to view online which I did, but still no photos, just the .jpg file names.

I created a newsletter for my organization with Vertical Response containing photos and the sample test of the newsletter was perfect. When I actually sent it out through VR to our mailing list, my own arrived with only the file name showing of each photo. No alert to allow remote content was offered by the program. The newsletter had an option to view online which I did, but still no photos, just the .jpg file names.

All Replies (3)

finitarry
finitarry
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If this is embedded images in HTML, Thunderbird defaults to blocking remote images. If they are attachments, they should be fine.

segresham
segresham Question owner
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Thanks for your speedy reply, finitarry. Yes, the photos are embedded images in HTML, not attachments, but Thunderbird did not give me the usual alert option for downloading the remote images. I'm hearing now that other recipients of the newsletter are having the same problem so I suspect the problem is on the other end..... the mass email company i used.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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An option:

create the newsletter using a suitable processing package eg: MS Word, OpenOffice.org Writer. Adobe. etc. save the document. attach document to email as an attachment instead of composing the newsletter in an email.