This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

what version of Thunderbird am I using?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Kaleido

Kaleido
Kaleido
more options

I'm used to seeing an "About" option (which tells me what version I'm using) when I click Help but I didn't see this on Thunderbird. How do I find the version? I'm asking because I'm trying to copy emails from Thunderbird on a Windows XP computer to Thunderbird on a Windows 8 computer and although I can copy the files, the Windows 8 Thunderbird isn't 'seeing' them. Its folder structure is very different from that of Thunderbird on the XP machine.

I'm used to seeing an "About" option (which tells me what version I'm using) when I click Help but I didn't see this on Thunderbird. How do I find the version? I'm asking because I'm trying to copy emails from Thunderbird on a Windows XP computer to Thunderbird on a Windows 8 computer and although I can copy the files, the Windows 8 Thunderbird isn't 'seeing' them. Its folder structure is very different from that of Thunderbird on the XP machine.

Chosen solution

Check the image - https://f.cl.ly/items/2I3t1v3g110u1q04243c/Screen_Shot_2014-07-23_at_15_32_12.png

Read this answer in context 👍 1

All Replies (2)

iamjayakumars
iamjayakumars
more options

Chosen Solution

Check the image - https://f.cl.ly/items/2I3t1v3g110u1q04243c/Screen_Shot_2014-07-23_at_15_32_12.png

Kaleido
Kaleido Question owner
more options

Unbelievably rapid response - many thanks indeed!