We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Links inactive for some time when opening pages

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Recently I faced a problem when all page links are inactive for some time (from 10 to 20 sec) when opening/updating some web pages. Page loads its contents, it can be scrolled, flash is working, but links can be used only after some delay. Examples are Twitch, http://www.bbccanada.com/, www.censor.net.ua, http://newsone.ua/ The same happens for my relative in another city. Tried reinstalling, resetting profile, disabling plugins, clearing cache... What can it be?

Kind regards, Alex

Recently I faced a problem when all page links are inactive for some time (from 10 to 20 sec) when opening/updating some web pages. Page loads its contents, it can be scrolled, flash is working, but links can be used only after some delay. Examples are Twitch, http://www.bbccanada.com/, www.censor.net.ua, http://newsone.ua/ The same happens for my relative in another city. Tried reinstalling, resetting profile, disabling plugins, clearing cache... What can it be? Kind regards, Alex

Chosen solution

Issue solved. There was a malware trojan in the system. Thanks anyone for looking into this

Read this answer in context 👍 0

All Replies (7)

more options

I checked both pages. I was able to open page links while the pages were still loading.

BTW; Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

How to clear the Firefox cache {web link}

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

more options

FredMcD, looks like you were correct. I installed both plug-ins (updating Flash player) and issue is gone now. Thanks a lot for your help. Weird though anyway )

Kind regards, Alex

more options

After system restart the issue returned back... (

more options

Check your plugins and make sure the one you removed is still gone.

more options

Chosen Solution

Issue solved. There was a malware trojan in the system. Thanks anyone for looking into this

more options

Good Work !