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ongoing problems with firefox & youtube, continually get 'This page isn't available. Sorry about that. Try searching for something else.' error

  • 1 reply
  • 7 have this problem
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  • Last reply by FredMcD

swanmaster
swanmaster
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This has been going on for over a week now. Only with firefox, I have no problem playing identical videos on Chrome or IE.

Also for over a week I have been getting "webm(vp8.0,+vorbis) medium" and a host of other info appearing top left in the video before playing.

I have tried disabling flash player and uninstalling/reinstalling firefox, plus emptied cache - all to no effect. Very frustrating as Firefox is my default browser of choice.

This has been going on for over a week now. Only with firefox, I have no problem playing identical videos on Chrome or IE. Also for over a week I have been getting "webm(vp8.0,+vorbis) medium" and a host of other info appearing top left in the video before playing. I have tried disabling flash player and uninstalling/reinstalling firefox, plus emptied cache - all to no effect. Very frustrating as Firefox is my default browser of choice.

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.