Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I restore/recover all the things (bookmarks, browsing history, cookies, and such) that were saved after I reset the firefox?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I already followed all the instructions in this link: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them?esab=a&as=aaq however, it still doesn't work. Thanks for your help!

I already followed all the instructions in this link: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them?esab=a&as=aaq however, it still doesn't work. Thanks for your help!

All Replies (2)

more options

After Resetting Firefox you can restore several things such as : Bookmark ,password ,cookies etc...While All of your Firefox settings and personal information are stored in a profile folder named as old Firefox data over Desktop. >>> To know about Profiles see this thread : http://mzl.la/NYhKHH You can Recover things from there By using such steps :

  • Create a new Firefox Profile :

See How to create a profile under the ThreadProfile Manager for Firefox

  • Now Coping Files between profiles :
                 # Open your Profile folder> menu button > help and select Troubleshooting Information
                 # Under the Application Basics section, click on Show Folder. A window with your profile files will open.
  • Now click again to menu button and then exit.
  • Right-Click on file(that you want to store) and click on copy .
  • Open the new Firefox profile folder.
  • Right-click inside the profile folder and choose Paste.

For help see this thread : Recovering data from old profile

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences