This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I recently lost my harddrive and all emails. If the emails were saved to my server at att.net my email provider how do i retrieve them to Thunderbird

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Zenos

fishlure
fishlure
more options

I recently lost and replaced my hard drive. I lost all emails. If the emails were saved to my server at att.net under my email , how do i retrieve them to Thunderbird like they existed before the new HD was installed.

I recently lost and replaced my hard drive. I lost all emails. If the emails were saved to my server at att.net under my email , how do i retrieve them to Thunderbird like they existed before the new HD was installed.

All Replies (1)

Zenos
Zenos
more options

Hmm, I'm not sure they will be on the att server. But maybe you have looked in your webmail portal at the att site and have seen them there?

I'm thinking that this is a POP-connected account. Try deleting the popstate.dat file in the relevant folder in your Thunderbird profile. This file tracks which messages you have read, and deleting it makes Thunderbird treat all available messages as unread,

However, the default behaviour for a POP-connected account is to download messages to the client and then delete the copy on the server, which is why I'm not too confident you will find them on the server.