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When will Centurylink finish working on email system? Cannot send out emails with Thunderbird

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Alvern

Alvern
Alvern
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For a month I have not been able to send out emails. I receive them but cannot forward or send new messages. All my settings from Centurylink are correct. They keep telling me that they are working on "stuff" and cannot give me an answer as to when they will be finished. Does anyone know any thing about this or if it will be ever resolved? Should I delete and re install Thunderbird? It worked fine one day, the next I cannot sent out anything. this is what I get after a long wait.

Sending of message failed. The message could not be sent because the connection to SMTP server smtpauth.centurytel.net timed out. Try again or contact your network administrator.

For a month I have not been able to send out emails. I receive them but cannot forward or send new messages. All my settings from Centurylink are correct. They keep telling me that they are working on "stuff" and cannot give me an answer as to when they will be finished. Does anyone know any thing about this or if it will be ever resolved? Should I delete and re install Thunderbird? It worked fine one day, the next I cannot sent out anything. this is what I get after a long wait. Sending of message failed. The message could not be sent because the connection to SMTP server smtpauth.centurytel.net timed out. Try again or contact your network administrator.

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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have you tried without your anti virus checking outgoing mail? timeouts almost always have something to do with anti virus. It nothing else it slows transmission.

Alvern
Alvern Question owner
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Hi Matt, Thank for for taking the time to reply. I am not sure how one checks the anti virus. I have had Eset Nod for ages and have had no problems with anything. My email send outs worked fine then didn't. Centurylink keeps telling me that they are working on issues but it is taking way to long.

Alvern
Alvern Question owner
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Hi Matt, Thank for for taking the time to reply. I am not sure how one checks the anti virus. I have had Eset Nod for ages and have had no problems with anything. My email send outs worked fine then didn't. Centurylink keeps telling me that they are working on issues but it is taking way to long.