No show remote content message option after Thunderbird version 31.0 update
Thunderbird version 31.0 updated via its usual automatic update and now I can't see the remote content of new messages.
Through online searches I found references to the fact that the "Show remote content" button is now replaced with a new notification bar with a preferences button to show remote content.
I have no problem with this change except for the fact that I do not get this new notification bar and button, nor the old one, so I'm currently unable to get a message to load its remote content unless I enable the general privacy setting to allow remote content which is far from what I want.
I have also checked the permissions.default.image setting through the config editor and it is set to 1.
I also found search hits suggesting restarting Thunderbird if this new notification bar is missing. I have restarted TB many time and even download the installation file for version 31.0 and re-installed it that way and have also reboot my machine a few times but still no remote content message option.
Please help.
Modified by Rhys McWilliams
Chosen solution
have you restarted with add-ons disabled? Help menu > restart with add-ons disabled.
V31 has significant changes to the user interface and this could well cause issues in add-ons and themes that have been stable for years.
Read this answer in context 👍 2All Replies (8)
Chosen Solution
have you restarted with add-ons disabled? Help menu > restart with add-ons disabled.
V31 has significant changes to the user interface and this could well cause issues in add-ons and themes that have been stable for years.
Thanks Matt, I dis as suggested and the new notification bar was visible on the relevant messages. I restarted again with add-ons back to normal and started disabling them one at a time, and restarting TB, and it seems that the "culprit" was "Follow Reply 1.0.6".
does Ctrl + Shift + O do something similar to the add-on?
Hi Matt, Thank you, Ctrl+Shift+O works perhaps better than the add-on. I wasn't too upset about not being able to use that add-on as I didn't really use it all that often but was useful now and again, but your suggestion provides a solution that no longer requires the add-on for me:)
Hi Matt discovered that I have the same issue. Tried with Addons disabled but had no effect.
Update for anyone who needs to be aware: Version 31.0 has changed where the 'allow remote content' is now modified.
For email addresses / contacts who have been previously selected to allow showing remote content or to select websites that you choose to Allow or Block remote images and other content.
- Tools > Options > Privacy
or
- menu Icon > Options > Options > Privacy
under 'Mail Content' click on 'Exceptions'
I'd like to know why the Tbird team made it more difficult to show remote content. Was there something broken with the simple, obvious, right-there Show Remote Content button? I don't have an issue with providing other options, but for me 99% of the time I just want to see the remote (usually images) content.
This topic has been reported as a bug. the 'options' button is not really the correct format for a drop down list. There should be a quick single click option.
See bug report:
Please vote for the bug. It is located in the upper section:
Importance: -- normal with 3 votes (vote)
Modified by Toad-Hall