This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using this browser from many years, but this time I have the worst experience with firefox.

  • 4 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

more options

I am using this browser from many years, but this time I have the worst experience with firefox. When I open a page it show the Pop Up block indicator at the top, that is a good thing, but now even it shows that option and still opening many windows at the back. There are so many windows that opens automatically. There are 12 or 13 windows that opens at the same time, then I have to close that windows which is now becoming pain for me. Not even that there are so many new tabs that open automatically while I am working or searching any thing on the firefox. I am using this browser for many years and I hope in your next update you will resolve this issue. Else I have to go with any other browser and have to stop refer this browser to others and those users using this browser may have to ask them to go with any other browser. But believe me I reaaaalllly do not want to go with any other option, as I like this browser. So, please fix this issue in your next update.

I am using this browser from many years, but this time I have the worst experience with firefox. When I open a page it show the Pop Up block indicator at the top, that is a good thing, but now even it shows that option and still opening many windows at the back. There are so many windows that opens automatically. There are 12 or 13 windows that opens at the same time, then I have to close that windows which is now becoming pain for me. Not even that there are so many new tabs that open automatically while I am working or searching any thing on the firefox. I am using this browser for many years and I hope in your next update you will resolve this issue. Else I have to go with any other browser and have to stop refer this browser to others and those users using this browser may have to ask them to go with any other browser. But believe me I reaaaalllly do not want to go with any other option, as I like this browser. So, please fix this issue in your next update.

All Replies (4)

more options

hello, could you go to the

  • firefox menu New Fx Menu > help Help-29 > troubleshooting information,

copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Modified by philipp

more options

Try to rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Separate issue; Update your Shockwave Flash v14.0 r0 http://get.adobe.com/shockwave/ The link for Flash Player v14.0.0.179 http://get.adobe.com/flashplayer/

more options

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).