This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

upgrades to 31.0 times out during install

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Hi, We are trying to update our clients to vers 31.0, the update seems to timeout during install. This appears to be related to the proxy server, is it possible to get a whitelist of sites to be added?

Thanks, Joe

Hi, We are trying to update our clients to vers 31.0, the update seems to timeout during install. This appears to be related to the proxy server, is it possible to get a whitelist of sites to be added? Thanks, Joe

Chosen solution

Download Firefox Full Installer All languages {web link} and save the file. After, run the full installer.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Download Firefox Full Installer All languages {web link} and save the file. After, run the full installer.