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Addy doesn't show in "show passwords", and...

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

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I've been using Thunderbird for many years, and I know I must be missing something, but I can't figure it out.

Comcast had my addies completely messed up. It's fixed now, but one of them doesn't work in Thunderbird, so I know the problem is on my end. I think it's a password problem, but I'm not sure of anything at this point. I have 5 addies that I use and only 2 show up in the "show passwords" list. One of the absent ones is the one that isn't working. My brain is so fried (thanks, Comcast), that I can't even find a way to change a password in T'bird!

Why don't all my addies show in the password list? What am I missing that will allow me to change a password?

Many thanks.

I've been using Thunderbird for many years, and I know I must be missing something, but I can't figure it out. Comcast had my addies completely messed up. It's fixed now, but one of them doesn't work in Thunderbird, so I know the problem is on my end. I think it's a password problem, but I'm not sure of anything at this point. I have 5 addies that I use and only 2 show up in the "show passwords" list. One of the absent ones is the one that isn't working. My brain is so fried (thanks, Comcast), that I can't even find a way to change a password in T'bird! Why don't all my addies show in the password list? What am I missing that will allow me to change a password? Many thanks.

All Replies (5)

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Thanks, Christ1, I've done all that (several times), but still have the problem as above. It never prompts for the password, even though I've removed the master password. And there are still 3 addies that don't even show in the list, so there is nothing to remove.

I am mystified.

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Make sure your accounts have different names. Are the addresses all different? I believe Thunderbird may be (wrongly) matching an account without credentials to an existing one.

Using the Saved Password Editor extension may make it easier to troubleshoot this.

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Oddly, today I am getting the prompt to enter the password. Now I can get mail from that addy. (I didn't do anything, it just started working.)

Interestingly, the "Saved Passwords" list still shows only 2 of my 5 email accounts. It doesn't seem to matter now that they're all working. Just an oddity, I suppose.

Thank you for the help and suggestions. It's much appreciated.

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You'll need to check the box to remember the password when being prompted for it.