This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when sending mail I get can not locate your gmail password

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by Zenos

wgd1206
wgd1206
more options

When I try to email using Tbird which is my IMAP default via gmail. It says can not locate google password. I can send email out with no problem using gmail via Tbird.

When I try to email using Tbird which is my IMAP default via gmail. It says can not locate google password. I can send email out with no problem using gmail via Tbird.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

"It says can not locate google password. I can send email out with no problem using gmail via Tbird."

I am sure what I am reading is not what you thought you said. If it is, I have no idea.

wgd1206
wgd1206 Question owner
more options

Thunderbird can not locate my gmail password. What is blocking it? I even uninstalled and reinstalled Thunderbird using same gmail user and same password. Still same. Using IMAP not POP on both.

Zenos
Zenos
more options

I'm with Matt. I have trouble believing it did what you seem to say it did. I've never seen Thunderbird say it cannot "locate" a password.

You say you can't "email" using Thunderbird, then you tell us you can send. Which is it?