This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

DIAGNOSTIC to try to automatically open a URL with 1 addon at a time off

VerizonSucks
VerizonSucks
more options

The first answer to any problem is "see if it occurs with addons turned off."

What a pain in the ass to try to find the one...

Create a function where you can tell FF to try to open a specified web page, and FF will do it repeatedly, turning off on addon at a time, showing you a nice list of statistics like how long it took to connect, scripts that ran & how long, etc; whatever might help the user recognize something wrong.

The first answer to any problem is "see if it occurs with addons turned off." What a pain in the ass to try to find the one... Create a function where you can tell FF to try to open a specified web page, and FF will do it repeatedly, turning off on addon at a time, showing you a nice list of statistics like how long it took to connect, scripts that ran & how long, etc; whatever might help the user recognize something wrong.

Chosen solution

If you are asking about the possibility of Mozilla creating an automated diagnostic routine to "tell FF to try to open a specified web page, and FF will do it repeatedly, turning off on addon at a time, showing you a nice list of statistics like how long it took to connect, scripts that ran & how long, etc; whatever might help the user recognize something wrong." this isn't the place to make that request.

You can use the Feedback system for requests like that. https://input.mozilla.org/en-US/feedback

Or file a detailed Bug report as a Request for Enhancement. https://bugzilla.mozilla.org/

Have you tried using the built in developers tools for getting those statistics? https://developer.mozilla.org/en-US/docs/Tools

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
more options

Your message is not clear. Is the problem that Firefox is opening a window / pop-up? What is in it?

The best way to disable all add-ons is to Start Firefox in Safe Mode {web link}

While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

If you are asking about the possibility of Mozilla creating an automated diagnostic routine to "tell FF to try to open a specified web page, and FF will do it repeatedly, turning off on addon at a time, showing you a nice list of statistics like how long it took to connect, scripts that ran & how long, etc; whatever might help the user recognize something wrong." this isn't the place to make that request.

You can use the Feedback system for requests like that. https://input.mozilla.org/en-US/feedback

Or file a detailed Bug report as a Request for Enhancement. https://bugzilla.mozilla.org/

Have you tried using the built in developers tools for getting those statistics? https://developer.mozilla.org/en-US/docs/Tools

VerizonSucks
VerizonSucks Question owner
more options

OK, used the feedback system.