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something is wrong with my Firefox i allways get error massage "Firefox has stopped working"

anas_awan
anas_awan
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hi! iam using win 8.0 when i updated my Firefox to beta it worked well for a half day but when i reboot my computer and i opened Firefox it always gives me this massage "Firefox has stopped working Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	33.0.0.5378
 Application Timestamp:	5420f5ac
 Fault Module Name:	firefox.exe
 Fault Module Version:	33.0.0.5378
 Fault Module Timestamp:	5420f5ac
 Exception Code:	c0000005
 Exception Offset:	00001eaa
 OS Version:	6.2.9200.2.0.0.256.48
 Locale ID:	1033
 Additional Information 1:	55bd
 Additional Information 2:	55bdb125e5f5eebba32ff4470f6d6db1
 Additional Information 3:	d8e7
 Additional Information 4:	d8e728cfa3b4627b86f2920172200c49

please help me

hi! iam using win 8.0 when i updated my Firefox to beta it worked well for a half day but when i reboot my computer and i opened Firefox it always gives me this massage "Firefox has stopped working Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 33.0.0.5378 Application Timestamp: 5420f5ac Fault Module Name: firefox.exe Fault Module Version: 33.0.0.5378 Fault Module Timestamp: 5420f5ac Exception Code: c0000005 Exception Offset: 00001eaa OS Version: 6.2.9200.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 55bd Additional Information 2: 55bdb125e5f5eebba32ff4470f6d6db1 Additional Information 3: d8e7 Additional Information 4: d8e728cfa3b4627b86f2920172200c49 please help me

All Replies (1)

Gautam krishna R
Gautam krishna R
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Beta version of Firefox is mainly for testing purposes. You may try yo install the full stable version. If the problem still persists, you may need to reinstall your operating system.