This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get FlashPlayer to work on Firefox? I'm running XP pac 3 and Fox 31.0 It used to work fine until I updated it and Firefox as requested

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by SaintCyr

more options

Flashplayer and Firefox asked to update When I did flash player wouldn't install. Initializing errors and permissiondenied. Tried uninstalling/reinstalling~no change except it now shows up on my computer (it did not with the 1st install) Cannot play YouTube, videos, most audio, webinars..VERY frustrating. Tried uninstalling/reinstalling Firefox~no change. Tried installing an earlier version of Flash (13.?) Still no change

Flashplayer and Firefox asked to update When I did flash player wouldn't install. Initializing errors and permissiondenied. Tried uninstalling/reinstalling~no change except it now shows up on my computer (it did not with the 1st install) Cannot play YouTube, videos, most audio, webinars..VERY frustrating. Tried uninstalling/reinstalling Firefox~no change. Tried installing an earlier version of Flash (13.?) Still no change

All Replies (1)

more options

Hello foxhelpme! i'm SaintCyr and I'll try to help you. If i understand your problem, you can't play youtube videos and others cause of flasplayer. Try this method and tell me if the problem is over. 1-update your firefox to the last version (32.0.3) using setting---->help---->about firefox 2-After it, go to http://get.adobe.com/fr/flashplayer for getting the last flashplayer 3-Verify if the problem is over 4-If not, try to play a video on a site. Right-click on it,choose setting. Flashplayer setting screen will be open. Click on the computer icon at bottom left and uncheck "enable hardware acceleration" 5-Close it and restart Firefox 6-Your problem is over, Enjoy it ;) 7-Update your graphics drivers, it may help you for the future. Thanks!