This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgrade

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by imanbenoit

imanbenoit
imanbenoit
more options

hi i am not english

i use mozilla firefox protable 32.0.3 when i entering to yahoo mail top page show a messenge:

You’re seeing Basic Mail because you’re using an unsupported Internet browser. Upgrade your browser or get the mobile app for the full Yahoo experience.

that mean i must update my browser but i used lastet flsah player and shockwave and etc

i dont not have this problem with oldest version of moziila portable

plz help me ?

hi i am not english i use mozilla firefox protable 32.0.3 when i entering to yahoo mail top page show a messenge: You’re seeing Basic Mail because you’re using an unsupported Internet browser. Upgrade your browser or get the mobile app for the full Yahoo experience. that mean i must update my browser but i used lastet flsah player and shockwave and etc i dont not have this problem with oldest version of moziila portable plz help me ?

Chosen solution

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0

You User Agent is reporting your Firefox version as Firefox 10.

http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

Read this answer in context 👍 3

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0

You User Agent is reporting your Firefox version as Firefox 10.

http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

imanbenoit
imanbenoit Question owner
more options

thanksssssssssssssss a lotttttttttttttttttttt