This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not recognize SSL Certificate issuer Entrust Certification Authority – L1K, but Entrust Certification Authority – L1C is ok?

  • 1 reply
  • 9 have this problem
  • 17 views
  • Last reply by cor-el

jbeckner
jbeckner
more options

We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok.

On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok. On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you verify that all intermediate certificates are installed on the server?

You can inspect the certificate chain via a site like this: