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FIREFOX CAN'T FIND MY PROFILE

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

Jonathan
Jonathan
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Ok so I have a weird FF problem where the old installation of FF would not start-up due to a boot-kit on my Eu's computer that had been removed, but broke stuff on the way out. I googled and found the path to the profile for her FF and backed this up to an external HDD. Then I reloaded FF on a new installation of Windows 7 the old one was borked. I installed FF and then closed it, followed the same path and erased the new default profile and pasted in the previous one.

I then loaded FF. which never came up and but gave me a dialog box saying that it could not locate my user profile. I thought, "no prob - I'll just try it a different way." So uninstalled FF and re-installed again. Same message, so I follow the path I dropped the profile info on and deleted the profile info, uninstalled FF and then re-installed and guess what? yeah.. same message.. why can't I get a fresh copy to work??

why is it still ffcrying after I flushed the program and reloading a fresh install?

Ok so I have a weird FF problem where the old installation of FF would not start-up due to a boot-kit on my Eu's computer that had been removed, but broke stuff on the way out. I googled and found the path to the profile for her FF and backed this up to an external HDD. Then I reloaded FF on a new installation of Windows 7 the old one was borked. I installed FF and then closed it, followed the same path and erased the new default profile and pasted in the previous one. I then loaded FF. which never came up and but gave me a dialog box saying that it could not locate my user profile. I thought, "no prob - I'll just try it a different way." So uninstalled FF and re-installed again. Same message, so I follow the path I dropped the profile info on and deleted the profile info, uninstalled FF and then re-installed and guess what? yeah.. same message.. why can't I get a fresh copy to work?? why is it still ffcrying after I flushed the program and reloading a fresh install?

Chosen solution

You would have to copy the profiles.ini file as well to make Firefox find the profile.

  • %AppData%\Mozilla\Firefox\Profiles\<profile>\

Note that you can use the Profile Manager to create a new profile and click the "Choose Folder" button and navigate to the copied profile to make Firefox use this profile.

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All Replies (3)

CoryMH
CoryMH
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Hello,

I am not sure you are able to just copy and paste your old profile. Create a new profile in Firefox (see Profile Manager - Create, remove or switch Firefox profiles), then see the article Recovering important data from an old profile to find what you can salvage.

For future reference, you can quickly and easily backup your extensions and preferences with the following extensions:

CoryMH
CoryMH
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See if this ongoing thread gives you any hints: https://support.mozilla.org/en-US/questions/1027759

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You would have to copy the profiles.ini file as well to make Firefox find the profile.

  • %AppData%\Mozilla\Firefox\Profiles\<profile>\

Note that you can use the Profile Manager to create a new profile and click the "Choose Folder" button and navigate to the copied profile to make Firefox use this profile.