This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

text of downloaded email messages becomes corrupted, displaced to other emails, or just erased

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by clioturn

clioturn
clioturn
more options

A block of downloaded emails, from a couple of days ago going back three weeks, have corrupted text, displaced text, or just erased.

The corrupted text looks like it's webpage code or source code. Sometimes the text from one message will show up, uncorrupted, as the text of another message. And sometimes the content is just wholly erased.

This has happened more than once.

A block of downloaded emails, from a couple of days ago going back three weeks, have corrupted text, displaced text, or just erased. The corrupted text looks like it's webpage code or source code. Sometimes the text from one message will show up, uncorrupted, as the text of another message. And sometimes the content is just wholly erased. This has happened more than once.

Chosen solution

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

clioturn
clioturn Question owner
more options

It worked. Thank you very much.